Those people at present onboard a cruise that will close in the next five days will carry on to sail as envisioned as a result of the close of the itinerary so that onward travel arrangements are not disrupted. Present voyages that are underway and increase beyond March 17 will be ended at the most convenient place for friends, factoring in operational prerequisites. Princess will do everything possible to return each and every visitor household with the best volume of treatment attainable. During this time, our operations and medical teams across the fleet will continue being vigilant in their treatment and support for friends and crew onboard.
For those who are impacted by this business enterprise decision, Princess is offering guests the prospect to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to accept this give, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare or onboard expenses. In addition, Princess will honor this offer for those guests who had produced remaining payment and cancelled their booking on or after February 4, 2020. The future cruise credit can be utilized on any voyage departing through
Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they perform in the cruise line’s business and success.
If the future cruise credit score option does not work for some friends, they will be equipped to complete an electronic sort on Princess.com to request a dollars refund. Princess asks friends not to simply call the Reservation Phone Center due to the possibility of high simply call volumes and the possible of long on-hold wait times due to this unprecedented action. Guests and their travel advisors will be sent communications on how to manage cancellations and wished-for payment. Information and instructions for requesting a refund are available online at Princess.com
In a online video posted on YouTube,
Faithful friends, employees, travel advisor partners and business enterprise associates about the world have asked what they can do guidance
Princess Cruises plans to be back in operation beginning with cruises departing May eleven, 2020.
One of the best-recognized names in cruising,
Two new Royal-class ships are at present less than construction – Enchanted Princess, scheduled for shipping and delivery in
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Brian O’Connor, Negin Kamali, +1 (661) 753-1530, [email protected]