SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive reaction to the unpredictable conditions evolving from the world wide distribute of COVID-19 and in an abundance of caution, Princess Cruises announced that it will voluntarily pause world wide operations of its 18 cruise ships for two months (60 days), impacting voyages departing March twelve to May 10.

Princess Cruises Logo (PRNewsFoto/Princess Cruises) (PRNewsfoto/Princess Cruises)

Princess Cruises is a world wide holiday vacation firm that serves much more than 50,000 friends each day from 70 nations as part of our diverse business, and it is commonly recognized that we have been managing the implications of COVID-19 on two continents,” reported Jan Swartz, president of Princess Cruises. “By taking this daring action of voluntarily pausing the operations of our ships, it is our intention to reassure our loyal friends, workforce members and world wide stakeholders of our motivation to the wellbeing, basic safety and very well-getting of all who sail with us, as very well as people who do business enterprise with us, and the nations and communities we check out about the world,” added Swartz.

Those people at present onboard a cruise that will close in the next five days will carry on to sail as envisioned as a result of the close of the itinerary so that onward travel arrangements are not disrupted. Present voyages that are underway and increase beyond March 17 will be ended at the most convenient place for friends, factoring in operational prerequisites. Princess will do everything possible to return each and every visitor household with the best volume of treatment attainable. During this time, our operations and medical teams across the fleet will continue being vigilant in their treatment and support for friends and crew onboard.

For those who are impacted by this business enterprise decision, Princess is offering guests the prospect to transfer 100{e0233a5a8ca3dab8ed448c5451aba2c38c77d167988a5d203483ecea09d61312} of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to accept this give, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare or onboard expenses. In addition, Princess will honor this offer for those guests who had produced remaining payment and cancelled their booking on or after February 4, 2020. The future cruise credit can be utilized on any voyage departing through May 1, 2022.

Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they perform in the cruise line’s business and success.

If the future cruise credit score option does not work for some friends, they will be equipped to complete an electronic sort on to request a dollars refund. Princess asks friends not to simply call the Reservation Phone Center due to the possibility of high simply call volumes and the possible of long on-hold wait times due to this unprecedented action. Guests and their travel advisors will be sent communications on how to manage cancellations and wished-for payment. Information and instructions for requesting a refund are available online at 

In a online video posted on YouTube, Jan Swartz shares that “while this is a complicated business enterprise decision, we firmly imagine it is the right a single and is in alignment with our firm’s core values. Relaxation assured the extensive-serving and devoted professionals at our firm will make best use of this time to prepare Princess Cruises’ fleet of cruise ships for a profitable return to procedure to provide our friends by providing an extraordinary holiday vacation expertise.”

Faithful friends, employees, travel advisor partners and business enterprise associates about the world have asked what they can do guidance Princess Cruises and its more than 35,000 workforce members in these tough occasions. The answer is simple – ebook a cruise with Princess and deliver your relatives and good friends alongside. The company offers over a hundred and eighty itineraries to popular and exotic destinations around the globe.

Princess Cruises plans to be back in operation beginning with cruises departing May eleven, 2020.

About Princess Cruises

One of the best-recognized names in cruising, Princess Cruises is the fastest escalating global high quality cruise line and tour firm operating a fleet of eighteen modern cruise ships, carrying two million friends each and every yr to 380 places about the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and World Cruises. A workforce of specialist location specialists have curated a hundred and seventy itineraries, ranging in length from 3 to 111 times and Princess Cruises is repeatedly acknowledged as “Finest Cruise Line for Itineraries.”

In 2017 Princess Cruises, with dad or mum firm Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the holiday vacation industry’s most superior wearable product, offered totally free to each and every visitor sailing on a MedallionClass ship. The award-profitable innovation offers the fastest way to a headache-totally free, personalized holiday vacation offering friends much more time to do the issues they love most. MedallionClass Vacations will be activated on five ships by the close of 2019. An activation prepare will carry on across the world wide fleet in 2020 and past.

Princess Cruises proceeds its multi-yr, “Come Back New Guarantee” – a $450 million-dollar product innovation and cruise ship renovation campaign that will carry on to enrich the line’s onboard visitor expertise. These enhancements end result in much more moments of awe, lifetime reminiscences and meaningful stories for friends to share from their cruise holiday vacation. The product innovations include things like partnerships with award-profitable Chef Curtis Stone participating leisure influenced exhibits with Broadway-legend Stephen Schwartz immersive routines for the whole relatives from Discovery and Animal World that include things like special shore excursions to onboard routines the supreme slumber at sea with the award-profitable Princess Luxury Mattress and much more.

Two new Royal-class ships are at present less than construction – Enchanted Princess, scheduled for shipping and delivery in June 2020, adopted by Discovery Princess in November 2021. Princess earlier announced that two new (LNG) ships which will be the premier ships in the Princess fleet, accommodating approximately 4,three hundred friends are prepared for shipping and delivery in 2023 and 2025. Princess now has four ships arriving in excess of the next five several years involving 2020 and 2025. The firm is section of Carnival Corporation & plc (NYSE/LSE: CCL NYSE:CUK).  



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Brian O’Connor, Negin Kamali, +1 (661) 753-1530, [email protected]