Amstelveen – WEBWIRE

“KLM carries on to devote in the on-board product or service, so that we can keep on to satisfy our customers’ expectations and arise from this crisis more robust than at any time.”


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To reach this, KLM has partnered with the communications business Viasat, which will supply and keep the necessary technological know-how. Viasat’s Wi-Fi devices will be set up on a complete of eighteen Boeing 737-800s. The routine phone calls for this installation to be concluded by the end of this calendar year.

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“KLM carries on to commit in the on-board item, so that we can go on to meet our customers’ anticipations and arise from this crisis much better than ever. On-board Wi-Fi is an crucial company that consumers want to love for the overall length of their journey. KLM’s internet support is already becoming employed extensively on our intercontinental flights. As a result of this partnership with Viasat, we are making sure that our buyers can be on the web on European flights as very well.” Boet Kreiken, EVP Client Working experience

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No cost messaging

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Web connections are designed attainable by connecting passenger devices immediately to Viasat’s European satellite. Through the flight, KLM gives a selection of three world wide web deals: Messaging, Surf and Stream.

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Messaging will allow passengers to send out and obtain messages through WhatsApp, Fb Messenger, WeChat, and so forth., cost-free of cost. All those who want to use additional facts can pay back a payment and pick possibly Surf or Stream. Shoppers can pick out the deal that very best suits their desires. All those who want to look at motion pictures must pick Stream, while Surf gives adequate info for those people who just want to shop on the web or read information articles.

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Travellers can obtain the Internet offers by way of the KLM Portal throughout their flight.

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KLM Portal: increased flexibility and handle more than the journey

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The KLM Portal offers obtain not only to the Online, but also to updates for connecting and return flights support in the occasion of delays and cancellations and products and services offered by our vacation companions, these as booking excursions. This provides the buyer increased overall flexibility and handle more than their journey.

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A passenger at threat of missing their link because of to a delay, for example, can rebook their upcoming flight to a single with a afterwards departure time by using the KLM Portal. And an Overall economy Class passenger who would like to fly Financial state Consolation on the return vacation can set up this for by themselves in the Portal on the way to their place (if availability permits).

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After connecting to the Wi-Fi network on board, a passenger will not only be able to access all functionalities of the KLM Portal, but will be in a position to use the KLM application and KLM.com at no cost as perfectly. The Portal is the exact on just about every aircraft, that means prospects will have a dependable person expertise no make any difference wherever they are.

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All intercontinental aircraft in 2022

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KLM previously gives Wi-Fi on board the Boeing 787 and Airbus A330 fleets and is at present installing it on the Boeing 777 plane. As it stands now, 81 per cent of the intercontinental fleet is geared up with an World-wide-web connection. Travellers are predicted to have World wide web accessibility on board all intercontinental aircraft by the initially quarter of 2022.

( Press Release Graphic: https://pics.webwire.com/prmedia/7/273037/273037-1.jpg )

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