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Service, Product, Awards

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• Austrian.com will allow for improved on the net scheduling practical experience
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• New booking system offers obtain to a wider assortment of destinations and new vacation companies
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• No credit rating card charges for foreign currencies, more flight options and greater flexibility for journey mixtures

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From now on, Austrian Airlines buyers no for a longer period have to surf unique internet sites when scheduling their flights: the total route network of Austrian Airways, Brussels Airways, Lufthansa and SWISS can now be booked on austrian.com. In addition, shoppers also have obtain to new provides and products and services for their travel organizing on a new booking system at austrian.com.

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“Our finest target is to provide our clients a exclusive journey knowledge with Austrian Airlines. That’s why we style and design our digital touchpoints, these as our web-site, with optimum additional price for our travellers,” points out Austrian Airways Main Product sales Director Michael Trestl. “Customer needs have transformed massively as a consequence of the pandemic. The wish for much more flexibility in travel setting up has come to be even a lot more essential. We are responding to this proactively by providing new services on austrian.com this sort of as ”Secure Your Fare“ or added on the internet expert services for the overall vacation chain.”

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New offers and solutions for the whole vacation chain on austrian.com

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Austrian Airlines consumers now have the solution of reserving their flight booking for 48 hours in get to choose time to make clear further more travel particulars. The services is no cost of demand if the booking is confirmed in a 48-hour time period. Also, in the course of the reservation, the airfare remains unchanged. If the reserving is not completed, a little service charge will be billed.

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In addition, for any flight with Austrian Airways, Brussels Airways, Lufthansa or SWISS, customers can conveniently adjust their previously reserved seats on-line by using “My Bookings” according to their wishes and requires. Until finally now, if travellers required to insert merchandise and solutions this kind of as an improve or insurance policy soon after finishing their scheduling, this was only attainable by credit history card payment. From now on, travellers can decide on from quite a few payment solutions such as PayPal or “SOFORT Überweisung”. Also, buyers having to pay by credit history card are now equipped to pick out the currency in which the card is to be charged. The each day exchange charge is displayed and assured for the payment. This eradicates supplemental charges that financial institutions generally demand for payments in international currencies.

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The new scheduling system also presents a new advantage for baggage bookings: from August on, buyers will be in a position to e book an more piece of baggage online for each individual Austrian Airways, Lufthansa, SWISS or Brussels Airline flight.

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As of now, all new services can only be employed by means of the desktop variation of austrian.com they will soon be obtainable on the cell Austrian Airlines application.

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